![]() 1 - Open device manager, go to start, run, and type in devmgmt.msc, click on Ok. Uninstall device or do a rollback of the update.Īction: Restore and reinstall the net-extenderīackup your configuration from the net-extender, (make a note of the login details). ![]() ![]() After deleting device re-scan for changes or reboot your client.Īs this might not always be the case I have listed some troubleshooting step that got me resolving the issue in the first place.ġ - Check if recently any other network devices has been added or installed like an internet hub, mobile device or related updates. In certain cases the issue can be quickly fixed by deleting the Wan Miniport (IP) and the Wan Miniport (PPTP) in device manager. This in turn possibly reset the proxy settings, prompted me with the connection message about the certificate, (to which you need to select 'Always Trust') in the client and I was able to connect. I like to share my feedback, as I was addressing the same matter today and couldn't find an answer online to fix it. Under Connections, I selected SonicWALL NetExtender Virtual Private Network, went into Settings and check-marked Automatically Detect Settings.
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